CUBRO

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FAQ

CUBRO offers fronts for IKEA structures: doors, drawers, panels, handles and plinths. Our fronts are designed to fit IKEA structures in Kitchens (Metod and Faktum), Wardrobes (Pax) and Bathrooms (Godmorgon). Therefore, our fronts replace IKEA fronts without the customer having to buy IKEA fronts to get rid of them.

All other furniture elements such as hinges, drawer rails, cabinets, legs and interior accessories are purchased from IKEA. Due to IKEA’s high production volume, its price-performance ratio is unbeatable compared to any competitor.

CUBRO fronts are prepared to adapt to IKEA structures in its Kitchen (METOD and FAKTUM), Wardrobe (PAX), and Bathroom Furniture (GODMORGON) ranges. However, they are not compatible with the structures of the BESTA, PLATSA ranges or those of other brands outside IKEA. The only exception is the DELINIA ID range from Leroy Merlin, which we also include in our production model.

We have a showroom only in Madrid that you can visit to see our products live.
However, CUBRO is a digital concept and we will allow you to improve the quality of our products through a large number of online images. If you want to touch and feel the quality of our materials, you can order samples in our e-shop.

You will be reimbursed for these samples when you place your order for fronts!

The amount of your front samples will be deducted from your front order.
We will refund the amount directly to the same account with which you made the online payment, which will not allow you to modify the current quotation. Just remind us when confirming your order.

METOD structures are traditionally used in the kitchen, but they are very versatile and can be used as bathroom furniture or entrance furniture.

To design a wall-hung bathroom vanity with CUBRO, we recommend that you use wall-hung vanities and 60 cm in height. It is always advisable in the bathroom to leave furniture well ventilated and separated from the floor to avoid excess water or humidity that could damage the furniture.

We also recommend you check out our projects on the site and our Instagram page where you will find many projects other than kitchens.

We explain the steps to follow to get your CUBRO furniture:

– CUBRO elements: the fronts (doors or drawers), the worktop (provided you want it in our material and not in stone/porcelain), the side panels, the skirting boards and the handles.
– Buy necessarily at IKEA: structures, hinges, drawer rails, feet of the structures. IKEA sells its structures without the fronts, so you don’t have to buy IKEA fronts if you choose CUBRO fronts.
– Choose from IKEA or another brand: appliances, lighting, accessories and stone or marble countertop.

Absolutely: at CUBRO we want to accompany you in the design of your kitchen. Simply send us your space plan and share maximum details with us regarding the room style you are looking for and the needs for future kitchen use.

You will receive following this:

– Your IKEA plan in PDF, with the list of required IKEA items
– Link to your online modifiable IKEA plan
– Your list of CUBRO items

Once you have received all the details, a designer from our team will offer you an online appointment to review it together.

We do not offer an installation service. If you are looking for an installer, our team can recommend a few in most major cities that we have worked with successfully.
In addition, he knows that IKEA offers the services of independent installers with whom they have defined a fixed price grid and who are used to install our fronts.

Once you confirm the order for your project, our design service will be available to guide you and guarantee the resolution of any doubts that may arise before and during the installation of the kitchen. Whether you do it yourself or call a professional, we are available and will answer any questions that may arise.

Coordination of the installation and pricing with this professional will in any case be your responsibility.

Our favorite means of communication is e-mail. It allows us to respond to you in detail by including visual examples.
By email, you can contact us at hello@CUBROdesign.com, we respond within 24 working hours.

Also note that after any request for a quotation, you will have the possibility to have one of our specialists on the phone to validate with you the conformity of your CUBRO order and to answer all your technical questions about our products.

It takes 5 to 6 weeks between final order confirmation and project delivery. This margin depends on our occupancy rate and the complexity of the project.

The delivery procedure is as follows:
– Acceptance of quotation (50% payment in advance).
– Send detailed parts list (correction if necessary) and acceptance of it.
– Project manufacturing
– Delivery on the first floor

We deliver everywhere in Europe. Our production is based in Madrid, we will be more agile in Spain in France and Germany. Our lead times add an additional week for any deliveries outside these countries. Feel free to contact us at hello@CUBROdesign.com for delivery outside of these or additional areas.

Once your order for samples or handles is placed, you will receive an email in which the tracking number is indicated with the logistics provider. You can follow the shipment through this link. The logistics provider (usually DB Schenker) will notify you the day before it arrives at your home.

If you have any questions, please do not hesitate to contact us at hello@CUBROdesign.com.

You will be contacted by SMS or phone a few days before delivery by our carrier. Therefore, you can plan a delivery day and slot for your convenience.

In Paris and Ile-de-France, our deliveries take place from Monday to Saturday. In the region, from Monday to Friday.

All our deliveries are made on the first floor or at the foot of the truck.

We invite you to contact our customer service department at hello@CUBROdesign.com.